Continuing disconnection problems

[KhreRiovtRex 0]

So, I'm curious if any of you old timers that moved over from AOL to here with us, or just moved from aol, have encountered this problem before.

 

Ok, so I used to use AOL on my computer to run my games, and then upgraded about 2 years ago to Comcast, but kept the AOl for the homework help and kids chat for my kid. Recently I cancelled it, and removed the programs from my computer, including aol's included magic port program for using a router. Now, I'll be in the middle of something, like my sim this past Thursday night, and I keep getting an IP conflict message, then something about an aol connectivity program, and then it locks me out and drops my internet connection. I have to then try to use window's diagnositc repair, the comcast repair and cycle the router, or when it just won't reconnect (like thursday) and have to do a system restore.

 

Any ideas? I'm wondering if having kept AIM has kept the offending file, and if I should just delete aim and reload it without any extras? I've tried to reload the comcast cd, but it says no, I'm already installed. Should I delete both and start over with all? I'm figuring LoAmi or Webbie may have an idea of what my problem is, but if any of you have had similar, let me know how you fixed it.

 

Thanks

[Dox Maturin 0]

Call Comcast and get your IP settings, user name/password, etc...then uninstall anything and everything to do with AOL and Comcast. Both of them install junk on your computer that you don't want or need, and setting up the connection manually is a simple process. Check Google and you'll probably find a step-by-step tutorial for Comcast in your area.

 

Then do a minimal install of AIM. I don't use that software so I don't know what it puts on your computer, but I've dealt with AOL and those broadband Internet provider CDs and they can be a real pain.

[STSF_KBear 0]

Call Comcast and get your IP settings, user name/password, etc...then uninstall anything and everything to do with AOL and Comcast. Both of them install junk on your computer that you don't want or need, and setting up the connection manually is a simple process. Check Google and you'll probably find a step-by-step tutorial for Comcast in your area.

 

Then do a minimal install of AIM. I don't use that software so I don't know what it puts on your computer, but I've dealt with AOL and those broadband Internet provider CDs and they can be a real pain.

 

 

I use trillian and have had good success with that instead of AIM. It can be Down loaded for free at the address below.

 

http://www.download.com/Trillian/3000-2150...&tag=button

 

KBear

[Nicolas Lepage 0]

I use Trillian, too (thanks for the tip Kestra)...it's easier than having three or four chat programs running at the same time. The only problem is that there might be some compatibility problems with users using other programs (MSN messenger or Yahoo! Messenger). You might not be able to receive files from everyone for example.

[LoAmi 0]

keep getting an IP conflict message

Next time you get the message, can you copy it down exactly as written or take a screenshot (shift+printscreen, then paste an into Paint)?

 

magic port program for using a router

I have no idea what that is.

 

Anyway...

 

Go into add/remove programs in the control panel and check if there's anything there that was obviously left over from when you had AOL. If so, remove it. I don't think AIM itself should be a problem -- as far as I know, it doesn't actually use AOL for anything.

 

Also, last I checked (admittedly a few years ago), Comcast installed borderline spyware on your computer. You do need software to install a *new* Comcast cable modem (it's the first step of the installation procedure on the CD, before any software is installed), but you don't need any software to keep it running. If you have any software from Comcast, remove it.

 

I use Pidgin (formerely known as gaim) instead of AIM. One of the benefits of the alternative programs is that they don't serve you ads. The last time I used the official AIM client (also, about 2 years ago) was back when they started serving moving ads with sound.